Delete your account

Last updated 1 August 2026

Permanently delete your SendCollab account and associated personal data from Settings or this page when signed in. This page is the account-deletion path for the website and mobile apps.

About this page

This page explains how to permanently delete your SendCollab account and what happens to personal data associated with it. SendCollab is operated at sendcollab.me (website and mobile apps).

Privacy questions (not account deletion): support@sendcollab.me.

How to delete your account

You can permanently delete your account yourself while signed in — no email required:

• On the website: open Settings → Security, or use the delete control on this page when signed in.
• In the iOS or Android app: open Settings → Account → Delete account.
• Confirm by typing DELETE. Deletion is immediate and cannot be undone.
• If you cannot sign in, email support@sendcollab.me from a mailbox you control with the subject “Delete my SendCollab account”, your phone number (with country code), and your public handle if you have one. Typical turnaround for verified requests is within 7 days.

What is deleted

When you delete your account, we remove or de-identify personal data tied to it, including where applicable:

• Account identifiers such as phone number, display name, profile photo, public handle, and bio
• Payout details you saved (for example UPI ID or bank account details)
• Session and login data for that account
• Push notification tokens and similar device identifiers linked to the account
• Team memberships and invitations tied to your phone number

What may be retained

Some records may be kept where we have a legitimate need or legal duty, for example fraud prevention, security, accounting, tax, or to preserve the integrity of collaborations that involved another party. Examples:

• Collaboration history, offers, chat messages, payment proofs, and contracts that the other party still needs for their records — these may be retained or shown in a form that no longer identifies your account where practicable
• Transaction references for optional platform fees (Serious / Priority offer boosts) needed for bookkeeping or store/processor obligations
• Records we must keep under applicable law

Request deletion of some data (without closing the account)

You can ask us to delete or correct specific personal data while keeping your account open. Email support@sendcollab.me and describe what you want removed (for example a profile photo, bio, or payout details).

You can also update or clear much of this yourself in Settings on the website or in the app (profile photo, display name, bio, and payout fields).

After deletion

Once the account is deleted, you will not be able to sign in with that phone number until you create a new account. Public creator links for a deleted handle may become available for others to claim after deletion is complete.

For more detail on how we handle personal data generally, see our Privacy Policy at https://sendcollab.me/privacy.